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Terms & Conditions

Customer Care

At our company, we are committed to providing excellent customer care to all our clients. We strive to ensure that every interaction with our customers is professional, helpful, and informative. We understand that purchasing wine online can be daunting, and we want to make the process as smooth and seamless as possible. Our customer care team is available to answer any questions or concerns you may have about our products or services. You can reach us via email, phone, or our website's chat feature, and we will respond to your inquiries promptly. We value your feedback and encourage you to share your experience with us. Our goal is to ensure that every customer is satisfied with their purchase and our service.

Privacy & Safety

We take your privacy and safety seriously. We collect and store your personal information solely for the purpose of fulfilling your order and processing your payment. We do not sell or share your personal information with any third parties, except as required by law. We use SSL encryption technology to ensure that your online transactions are secure and protected. We also take measures to prevent unauthorized access to our website and customer data. We regularly update our security protocols to ensure that we are following the latest industry standards.

We also comply with all relevant data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act. You have the right to access, modify, or delete your personal information at any time. If you would like to exercise any of these rights or have any questions about our privacy and safety practices, please contact us.

We reserve the right to amend our privacy and safety policy at any time. Any changes will be communicated to you via email or our website. By using our website and services, you agree to our privacy and safety policy.

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